Nationally Recognized Test Laboratory (NRTL) Support Service

Nationally Recognized Test Laboratories (NRTLs) provide product safety testing and certification services for products in the U.S. While NRTL certification (UL, CSA, TUV, MET, ETL) is not required by law to sell products in the U.S., manufacturers choose to obtain NRTL certification to show due diligence in providing a safe product.

The NRTL Process

Getting UL certification or another NRTL mark for your product is often more challenging than anticipated.  The following steps are required to obtain and maintain an NRTL mark for electronic products:

  • Submit quotation request for product
  • Obtain quotation back from NRTL, and determine if price is competitive
  • Submit product test package, including significant product information
  • Schedule project with NRTL engineer
  • Determine validity of any non-compliances noted during project
  • Determine impact of any corrections and plan for a practical path forward
  • Review reports for maximum flexibility
  • Schedule and handle factory inspection issues

Navigating the steps above can be time-consuming and frustrating for someone who is not familiar with the process and the players involved. NRTL test houses often adopt an “assembly line” style of testing and evaluation to maintain consistency in their process.  In addition, they are often scrutinized by accreditation bodies.  The combination of these two factors can lead to gridlock if a project falls outside the confines of a standardized program.

With these potential challenges in mind, it is valuable to work with a compliance agency that has an established relationship with trusted personnel. G&M Compliance has experience working with NRTL laboratories, and our compliance experts can help ensure the process runs smoothly.

Preliminary Inspections and Certification Evaluations

If this is your first time pursuing NRTL certification, the first time certifying a particular type of equipment, or the first time certifying to new standards, we highly recommend a preliminary inspection.  A preliminary inspection is a quick and inexpensive way to detect the following issues before submitting for a Certification Evaluation:

  • Design deficiencies
  • Component deficiencies
  • Product documentation deficiencies
  • Marking deficiencies
  • Testing deficiencies

A Certification Evaluation is designed to create a report format for testing and evaluation of an otherwise compliant product. Discovering significant compliance issues during the Certification Evaluation—rather than beforehand—can lead to painful delays and additional costs.  Contact G&M Compliance for more information on preliminary inspections.

NRTL certifications are often packaged with other domestic and international certifications, and the number of required Product Compliance Certifications (PCCs) is on the rise. In order to manage the growing number of tasks associated with PCCs, additional internal resources may become necessary.  To assist our clients with this ever-growing demand, we offer an in-house, monthly support service to help manage and maintain PCCs.  For more information, please visit our Certification Management page.


The G&M Compliance Process

Our goal at G&M Compliance is to obtain certifications quickly and efficiently, while representing our customer’s best interests.  We succeed in this by:

  • Recommending an NRTL who will provide the best service for the project
  • Obtaining the best pricing from the selected NRTL
  • Providing pre-compliance product evaluations
  • Taking care of all paperwork required to initiate the certification
  • Utilizing relationships with key members of test labs to expedite the process
  • Working with our customers to gather pertinent product documentation up front
  • Providing expertise on how to meet critical constructional requirements
  • Verifying that reports are written to give maximum design flexibility

We have spent years developing relationships with certification authorities around the world, ensuring we are prepared to handle the common challenges and roadblocks associated with product certification. Whether you are working to obtain certification, looking to renew your existing certification, or wondering whether or not your product needs certification at all, using an experienced compliance agency can help. Our compliance professionals provide effective and friendly guidance through the entire certification process.

For more information about NRTL support services or other certifications, contact G&M Compliance today or request a quote.